UPDATED: August 28, 2025
http://www.theranchgolf.com ("http://www.theranchgolf.com") operates http://www.theranchgolf.com and may operate other websites.
The Ranch Golf & Country Club (“we,” “our,” “us”, "http://www.theranchgolf.com") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including when you book tee times, register for events, or request to receive communications such as email or SMS messages.
By visiting our facilities, using our website, or providing your information to us, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and mailing address.
- Transaction Information: Tee time bookings, event registrations, purchases, and payment details.
- Communications: Information you provide when contacting us, including through SMS, email, or phone.
- Usage Information: Data related to your interactions with our website, systems, or services.
PIPEDA Compliance
As a Canadian-based entity, The Ranch Golf & Country Club complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).
The Ranch Golf & Country Club follows the 10 Fair Information Principles outlined in Schedule 1 of PIPEDA to safeguard personal data and build trust in its business and the digital economy. These principles include:
1. Accountability
2. Identifying purposes
3. Consent
4. Limiting collection
5. Limiting use, disclosure, and retention
6. Accuracy
7. Safeguards
8. Openness
9. Individual access
10. Challenging compliance
Our designated Privacy Officer, Murray McCourt, can be reached via email at gm@theranchgolf.com for any privacy-related inquiries or concerns.
You can read more about PIPEDA on the Office of The Privacy Commissioner of Canada’s website here in their Privacy Guide for Businesses and more specifically about the PIPEDA 10 fair information principles here.
How We Use Your Information
We use your information to:
- Provide golf, dining, event, and membership services.
- Confirm and manage bookings or purchases.
- Send updates, offers, or service notifications by SMS, email, or phone.
- Respond to inquiries and customer service requests.
- Meet legal, regulatory, and security obligations.
SMS Communications
By providing your mobile phone number, you consent to receive automated text messages related to your bookings, club updates, promotions, and services.
- Message and data rates may apply.
- You may opt out at any time by replying “STOP” to an SMS message.
How We Share Information
We do not sell your personal information. We may share limited information with trusted third-party service providers who assist us in delivering our services (e.g., booking systems, payment processors, or communication providers). These third parties are only permitted to use your information as necessary to provide services on our behalf.
Data Retention & Security
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, disclosure, or misuse.
Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Request corrections to your information.
- Withdraw consent to receive promotional communications.
To exercise these rights, please contact us using the details below
Website Visitors
Like most website operators, http://www.theranchgolf.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. http://www.theranchgolf.com purpose in collecting non-personally identifying information is to better understand how http://www.theranchgolf.com visitors use its website. From time to time, http://www.theranchgolf.com may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
http://www.theranchgolf.com also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.theranchgolf.com blogs/sites. http://www.theranchgolf.com only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to http://www.theranchgolf.com websites choose to interact with http://www.theranchgolf.com in ways that require http://www.theranchgolf.com to gather personally-identifying information. The amount and type of information that http://www.theranchgolf.com gathers depends on the nature of the interaction. For example, we ask visitors who sign up at http://www.theranchgolf.com to provide a username and email address. Those who engage in transactions with http://www.theranchgolf.com are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, http://www.theranchgolf.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with http://www.theranchgolf.com. http://www.theranchgolf.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
http://www.theranchgolf.com may collect statistics about the behavior of visitors to its websites. http://www.theranchgolf.com may display this information publicly or provide it to others. However, http://www.theranchgolf.com does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
http://www.theranchgolf.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on http://www.theranchgolf.com behalf or to provide services available at http://www.theranchgolf.com websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using http://www.theranchgolf.com websites, you consent to the transfer of such information to them. http://www.theranchgolf.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, http://www.theranchgolf.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when http://www.theranchgolf.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of http://www.theranchgolf.com, third parties or the public at large. If you are a registered user of an http://www.theranchgolf.com website and have supplied your email address, http://www.theranchgolf.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with http://www.theranchgolf.com and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. http://www.theranchgolf.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. http://www.theranchgolf.com uses cookies to help http://www.theranchgolf.com identify and track visitors, their usage of http://www.theranchgolf.com website, and their website access preferences. http://www.theranchgolf.com visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using http://www.theranchgolf.com websites, with the drawback that certain features of http://www.theranchgolf.com websites may not function properly without the aid of cookies.
Business Transfers
If http://www.theranchgolf.com, or substantially all of its assets, were acquired, or in the unlikely event that http://www.theranchgolf.com goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of http://www.theranchgolf.com may continue to use your personal information as set forth in this policy.
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by http://www.theranchgolf.com and does not cover the use of cookies by any advertisers.
Privacy Policy Changes
Although most changes are likely to be minor, http://www.theranchgolf.com may change its Privacy Policy from time to time, and in http://www.theranchgolf.com sole discretion. http://www.theranchgolf.com encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a http://www.theranchgolf.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
Privacy Officer & General Manager: Murray McCourt
Email: gm@theranchgolf.com
Address: The Ranch Golf & Country Club, 9574 Pinchbeck Rd, Acheson, AB T7X 6K8